Company Policies

Policies & Legal Documents

Review our important business policies, terms, and customer agreements below.

Terms of Service

Last Updated: June 6, 2026

Welcome to [BUSINESS NAME] ("Company," "we," "our," or "us"). By accessing or using our website, services, forms, or lead-matching platform, you agree to be bound by these Terms of Service.

If you do not agree to these Terms, please do not use our website or services.

1. Nature of Our Service

[BUSINESS NAME] operates as a lead generation and referral platform that connects customers seeking electrical services with independent electrical contractors and companies.

We do not perform electrical work, supervise electrical work, inspect electrical work, provide professional electrical advice, or employ any contractors listed on our platform.

All contractors are independent businesses and are not employees, agents, partners, or representatives of [BUSINESS NAME].

2. Contractor Screening

[BUSINESS NAME] may review information submitted by contractors, including but not limited to licensing information, insurance information, business details, and service area information.

Approval to participate on the platform indicates only that the contractor has met our participation requirements at the time of review.

[BUSINESS NAME] does not certify, guarantee, warrant, or endorse any contractor's qualifications, workmanship, reliability, safety practices, compliance with laws, or future performance.

Customers remain solely responsible for evaluating and selecting any contractor they choose to hire.

3. No Guarantee of Services

We make no guarantees regarding:

  • Contractor qualifications
  • Contractor availability
  • Quality of workmanship
  • Pricing
  • Project completion
  • Timeliness of service
  • Compliance with local codes or regulations

4. Independent Contractor Relationship

Any agreement for services is strictly between the customer and the contractor.

[BUSINESS NAME] is not a party to any contract, agreement, dispute, payment arrangement, warranty, or service relationship between customers and contractors.

5. Contractor Responsibility

Contractors are solely responsible for:

  • Licensing requirements
  • Insurance requirements
  • Permits
  • Compliance with applicable laws
  • Workmanship
  • Safety practices
  • Customer communications
  • Quotes and pricing

6. Limitation of Liability

To the fullest extent permitted by law, [BUSINESS NAME] shall not be liable for:

  • Property damage
  • Personal injury
  • Death
  • Financial loss
  • Delays
  • Code violations
  • Defective workmanship
  • Contractor misconduct
  • Contractor negligence
  • Contractor fraud
  • Any indirect, incidental, special, punitive, or consequential damages

Our total liability arising from use of our website or services shall not exceed one hundred dollars ($100).

7. User Information

By submitting information through our website, you authorize us to:

  • Store your information
  • Process your request
  • Share your information with participating contractors
  • Contact you regarding your request

You represent that all information provided is accurate and truthful.

8. Contractor Applications

Contractors applying to participate represent and warrant that:

  • All information submitted is accurate and current
  • Any required licenses are maintained
  • Any required insurance coverage is maintained
  • Services will be performed in compliance with applicable laws and regulations

[BUSINESS NAME] reserves the right, but not the obligation, to verify information submitted by contractors and may approve, reject, suspend, or remove contractors at its sole discretion.

9. No Warranty

The website and services are provided "AS IS" and "AS AVAILABLE."

We disclaim all warranties, express or implied, including warranties of:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy
  • Reliability

10. Indemnification

You agree to defend, indemnify, and hold harmless [BUSINESS NAME], its owners, employees, affiliates, and representatives from any claims, damages, liabilities, costs, expenses, or legal fees arising from:

  • Your use of the website
  • Your interactions with contractors
  • Your interactions with customers
  • Your violation of these Terms
  • Your services, conduct, negligence, or failure to comply with applicable laws

11. Dispute Resolution

Any dispute arising from these Terms shall first be attempted to be resolved through informal negotiation.

If a dispute cannot be resolved informally, it shall be governed by the laws of the State of Oklahoma.

Any legal action shall be brought exclusively in the courts located in Oklahoma.

12. Modifications

We reserve the right to modify these Terms at any time.

Continued use of the website following changes constitutes acceptance of the updated Terms.

13. Contact Information

If you have questions regarding these Terms, contact:

[BUSINESS NAME]
[EMAIL ADDRESS]
[PHONE NUMBER]
[BUSINESS ADDRESS]

Privacy Policy

Last Updated: June 6, 2026

1. Introduction

[BUSINESS NAME] ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share information when you use our website and services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Customer Information

  • Full name
  • Email address
  • Phone number
  • Property address
  • City and state
  • Project details
  • Service requests

Contractor Information

  • Company name
  • Owner name
  • Email address
  • Phone number
  • Service areas
  • Licensing information
  • Insurance information
  • Business information submitted during application

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

3. How We Use Information

We may use collected information to:

  • Match customers with contractors
  • Contact users regarding service requests
  • Process contractor applications
  • Improve website functionality
  • Prevent fraud and abuse
  • Maintain records and business operations
  • Comply with legal obligations

4. Sharing Information

Participating Contractors

When a customer submits a service request, we may share submitted information with one or more participating contractors for the purpose of providing quotes, consultations, or services.

Service Providers

We may share information with trusted third-party providers that help operate our business, including website hosting providers, email providers, analytics providers, CRM systems, and workflow automation systems.

Legal Requirements

We may disclose information if required by law or to protect our rights, users, or business operations.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Measure marketing performance
  • Remember user preferences

Users may disable cookies through browser settings, although some website features may not function properly.

6. Data Security

We implement reasonable security measures designed to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We may retain submitted information for as long as reasonably necessary to:

  • Provide services
  • Maintain business records
  • Resolve disputes
  • Comply with legal obligations

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites.

9. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your information
  • Correction of inaccurate information
  • Deletion requests where applicable
  • Withdrawal of consent where applicable

Requests may be submitted using the contact information below.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on this page with a revised effective date.

12. Contact Information

If you have questions regarding this Privacy Policy, contact:

[BUSINESS NAME]
[EMAIL ADDRESS]
[PHONE NUMBER]
[BUSINESS ADDRESS]

Customer Agreement

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